We're hiring Korean Team Leader - To start ASAP(1)

안녕 여러분! 좋은 하루 되세요! 아직도 직업을 찾고 있습니까?

A US based BPO company in Clark Pampanga, Philippines is looking for KOREAN Speakers

Direct Hire | Full Time Employment | TO START ASAP

Position: Korean Team Leader
Location: Clark City, Pampanga

Responsiblities:
• Influence the lives of others through developing, training and managing team members
• Strengthen relationships by establishing and maintaining communication with clients and/or team members; understand needs, resolve issues, and meet expectations
• Ensure that motivational programs and frequent recognitions are in place to keep the morale high
• Have a thorough understanding of the various system tools and operational procedures utilized within the program
• Perform record keeping tasks such as daily communication logs and process trackers
• Ability to handle escalations and support the floor on any domain related queries
• Monitor and manage the team’s performance metrics and stack rank them based on the results presented

Qualification:
• Native w/or w/o Resident Visa
• Non Native (Filipino)
• Bachelor’s Degree holder of any course
• At least 1-2 Years Leadership/Management Experience, Managing at least 10-15 People/Agents in BPO Industry
• SME or Tier 2/3 experience is considerable
• With People Management, Leadership/Coaching Skills
• Fluent in Thai and English Language (speak, read and write)
• Flexible in Shifting Schedule
• Willing to work and relocate in Clark, Pampanga

Perks and Benefits: To be discussed during the F2F interview.

For swift application send your most updated resume to peter.hizon@nezdaglobal.com or peter.miltilingualcareers@gmail.com

APPLY NOW!!